The sizes of our hoops is the first factor. All items to be embroidered have to be held in place by these special hoops that lock into the machines. They come in numerous sizes, from very tiny to rather large, but we are limited to nothing larger than 11" by 16.5" at most (as shown in the picture) and it can be difficult to get that full size since you have to account for some room around the edge. There are also special hoops and braces for doing hats and some specialty items.

What you want done is another factor, as a continual image has to be done at one time without removing the item from the machine. Any time the material has to be moved or re-hooped it is nearly impossible to perfectly line it up with the previous work. If it's a number of different placements of disconnected images that don't have to be placed at exact locations, like snowflakes, the area factor can become nearly limitless.

The last factor is that of the material itself. Seams, zippers, pockets, and other difficult or thicker areas can cause embroidery to not work, or at least not work well. This means that it's hard to cover certain areas with an image if that area is broken up by one of these obstacles. The extent of these depends on the item and material it's made of, so feel free to ask our helpful staff if you have any questions.

We would like to take a moment to say that if you are purchasing the garments or materials from us we will replace any that the embroidery does cause some problem with, usually before you even see them. If, however, you bring in your own garments, we can not be held responsible for problems that the embroidery process may cause, although we do our best to make sure these don't happen. The chances of a problem are very slim either way, but we have to say it.

Not only do we keep dozens of spools in house, to cover all the basic needs for most jobs, we can also special order all sorts of other colors if we don't have what matches your specific needs in stock. Just ask our helpful staff and we will be happy to make sure we get as close to your desired colors as we can. But be aware that some special orders may require some extra charges to cover the costs of getting the threads.

I you don't want to use a stock image and have an idea or design of your own you want to use we are usually able to do something for you. This may take some work to digitize the image and make it into an embroidery file we can use, but in the end we are generally able to make most things work.